Duration
10 N/11 D
Location
1 Country, 7 Cities
1,45,000 per person
Price
XYZ
Child with Bed
ABC
Child without Bed

Our STUNNING SOUTH AFRICA tour is a must for anyone who loves nature, scenic beauty, the sea and adventure.

  • Hotel Stay:
    • 1 Night in Hotel Metcourt or similar in Johannesburg.
    • 5 Nights in Hotel Diaz Strand or similar in Garden Route.
    • 3 Nights in Hotel Capetonian or similar in Cape Town.

 

  • Sightseeing, transfers and entrance:
    • Orientation city tour of Johannesburg.
    • Trip to Suncity (You have an option to Visit Bird Aviary or enjoy Optional activities like Jet Ski, Parasailing, Banana ride etc). Valley Of Waves included.
    • Excursion to Knysna lagoon, Bunjee jumping bridge
    • En route Mossel Bay, Tsisikama national park and George.
    • 1 Game Drive at Game Lodge.
    • Orientation City tour of Cape town including Table Mountain, Scenic drive through Clifton and Sea Point, Green Market square, walk though the Company Gardens, House of Parliament, the City Wall, the Castle and Slave Lodge at Cape town
    • Full day Cape Peninsular Tour – Cape of Good Hope, Flying Dutchman, Seal Island.
    • Evening Visit to Canal Walk Mall and Victoria & Alfred Waterfront in Cape Town.

 

  • Entrance included in this tour:

Garden Route: Cango caves, Ostrich farm, Cheetah Land & crocodile farm.

Cape Town: Table Mountain (If weather permit), Seal Island, Cape Point with Flying Dutchman.

    • Meals
    • 10 breakfast, 10 lunches and 10 dinners as per preset menu.

Departure Dates:

MAY: 23, 30

JUNE: 14, 24

JULY: 4,11,18,25,

AUGUST: 1, 8, 15, 25

SEPTEMBER: 5, 12, 26

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Day 01:                MUMBAI – JOHANNESBURG

Arrive in Johannesburg and after clearing customs and immigration proceed for a Johannesburg city tour. We visit The Gandhi Square where Mahatma Gandhi had his office. We also visit Nelson Mandela Square. Thereafter we proceed to check in at our Hotel. Dinner and stay at Johannesburg.

Day 02:                JOHANNESBURG – SUN CITY – JOHANNESBURG

After breakfast we proceed towards Sun City. Sun City offers a myriad of different entertainment and relaxation opportunities, as well as enough attractions and activities to keep everyone busy. You have an option to Visit Bird Aviary or enjoy Optional activities like Quad biking, Jet Ski, Parasailing, Motor boats, Banana ride etc. Enjoy the beautiful evening and return back to the hotel. Dinner and Stay at Johannesburg.

Day­ 03:                JOHANNESBURG– GARDEN ROUTE

Early morning check out and proceed to Johannesburg Airport to board flight for Garden Route. We arrive at Garden Route check in to our Hotel. The evening is free for leisure. Dinner and stay at Garden Route.

Day 04:                GARDEN ROUTE – OUDTSHROON – GARDEN ROUTE

After breakfast we proceed to Cango caves, one of the world’s great wonders, to experience the fusion of fantasy with natural beauty in the world’s finest stalactite caves. Thereafter we proceed to Ostrich Farm. You can enjoy thrilling activities like riding an ostrich or standing on top of an ostrich egg. Later on we visit Cheetah Land and Crocodile Farm at Cango Wildlife Ranch. Dinner and stay at Garden Route.

Day 05:                GARDEN ROUTE

After breakfast you get a chance to enjoy optional activities such as Helicopter Ride that gives breathtaking views of the sea and more than 60 kilometers of the coast line or Quad Biking Adventure where you can experience a ride on a 4 wheeled bike. You may also choose an adventurous Speed Boat ride. Dinner and stay at Garden Route.

Day 06:                GARDEN ROUTE – KNYSNA – GARDEN ROUTE

After breakfast we proceed for a day excursion of Knysna. En route we take a halt at Bloukrans Bridge located in the Tsitsikama region for Bungee Jumping (optional).Bloukrans Bridge is the site of the world‘s highest commercial bungee jumping. Thereafter we proceed to take our halt at Knysna– a picturesque town in the heart of South Africa’s beautiful Garden Route just East of Cape Town. Knysna lies nestled in between the Outeniqua Mountains and the Indian Ocean. After a brief photo break we proceed crossing some of the beautiful towns by the sea. Dinner and stay at Garden Route.

Day 07:                GARDEN ROUTE – GAME LODGE – GARDEN ROUTE

After breakfast we proceed towards Game Lodge. On arrival we experience the much-awaited and thrilling open vehicle safari. African safari will give you a chance to come across the big 5 of the continent; Lion, Leopard, Elephant, Wild Buffalo and African Rhino. Dinner and stay at Garden Route.

Day 08:                GARDEN ROUTE – CAPE TOWN

After breakfast we check out from the hotel and proceed towards Cape Town. This is South Africa’s most beautiful city; blessed with good climate, scenic beauty and a well-developed infrastructure. Also known as “The Mother city” it is the second most populous city in South Africa after Johannesburg. We arrive and check in to our Hotel. Then we proceed to Canal Walk. Canal Walk is the third largest shopping complex in Africa. The shopping centre hosts over 400 stores, 7000 parking bays, numerous restaurants, 20 cinemas plus a game arcade. Dinner and stay at Cape Town.

Day 09:                CAPE TOWN

After breakfast drive to Cape Point. Visit “Cape Of Good Hope” (South Western Point of the African Continent).On the way back visit the Seal Island. BY evening we proceed to V&A Waterfront, a happening spot full of cafes, shopping and more. Dinner and stay at Cape Town.

Day 10:                 CAPE TOWN

After enjoying scrumptious breakfast we proceed enjoy a cable car ride up the Table mountain (if weather permits), South Africa’s premiere tourist attraction. The exhilarating ascent of Table Mountain provides breathtaking views over the city and its beaches. The panorama stretches from Table Bay to False Bay and around the mountain to the Hout Bay valley are breathtaking to say the least. Later we proceed for an Orientation City Tour visiting Green Market Square, District 6, Company Gardens, Houses of Parliament, the Castle, Signal Hill, Sea Point, Water Front, Malay Quarters and Downtown business district and Clifton on the way to HoutBay. Dinner and Stay at Cape Town.

Day 11:                CAPE TOWN – JOHANNESBURG – HOME BOUND

After breakfast it’s time to bid adieu to South Africa. We proceed towards Johannesburg airport to board return. We trust you enjoyed your vacation. Please do give us your valuable feedback.

GENERAL QUESTIONS

  • What is the average size of a tour group?

The number of guests travelling varies according on the destination. The average group size for World tour is between 40 to 47 and Indian tour is between 28 to 56. However, in case a tour gets an overwhelming response or if it is a special tour then the group size may go beyond the aforesaid group size.

  • Who would be my co-travelers?

The group will be a melting point of cultures, regions, religions and age group. You co-traveller can be a businessman or a professional like C.A, doctor or lawyer or a teacher, a child, a teenager, a housewife, a politician. We guarantee that once you you return from your dream holiday you will be richer more meaningful memories and new friends.

  • Will it be possible to extend my stay at a destination ?

Yes, it is possible! You can extend your stay provided you intimate us of such extension at the time of your booking. Additional charges will be applicable. No extensions/alterations will be possible when the tour is in progress.

  • Can I avail just a part of the tour?

It is advisable to avail of the complete tour as it is designed to give you a thrilling experience of your dream destination. Vandana Travels offers you an array of products that suit your requirements. Our travel consultants will help you on the same.

  • Is the tour itinerary subject to last minute changes, as we need to plan our leaves & make necessary arrangements accordingly?

Generally, we do not change the itinerary or date of the tour. Yet, in case of unforeseen circumstances we might be forced to change the routing or date of the tour, as the case may be, just for your safety.

  • Can I incorporate any changes in my travel plan once the booking is done?

Yes, it is possible to modify your booking or travel plan. There may be certain charges for modifications or for cancelling the old booking and making new arrangements. The travel consultants at our offices will assist you for the same.

  • Is there any refund against cancellation?

Cancellation of tour is susceptible to certain cancellation charges. Our travel consultant will give you the details about such cancellation at the time of booking or for more information on cancellation charges.

  • What are my options in the event that a tour receives less response?

Usually, we operate all the tours that we launch, however in some cases the total number of bookings fall below our prescribed minimum operating capacity, in such cases we give you options and then accommodate or merge your tour with other available tours. You may also opt for our customized packages in such cases, but the services like group games, group activities, meals, tour leader etc may or may not be provided.

  • If I misplace my passport, what assistance will I be provided ?

In most cases only 1 Tour Leader is allotted to manage the group & since he has to follow the itinerary, the group may have to move ahead to the next destination while you may have to stay back at your current location – additional services will be on chargeable basis! Either we may be able to provide you with assistance – subject to availability & on chargeable basis only – who’ll assist you with all the required & necessary formalities like lodging a complaint / FIR at the nearest police station & securing a Landing Certificate from the Indian Embassy of the respective international destination.

  • What is an e-ticket?

An e-ticket is a paperless electronic document with a unique confirmation number that neatly replaces the hassles of a paper ticket. You may request for a copy to be sent to your e-mail id, in-case of International tours – if & when you require e-tickets for buying Forex, for VISA formalities. For outstation guests who have booked Domestic tours & may arrive at the airport before the scheduled time, we may issue an e-ticket copy if requested for – on a case to case basis, under such circumstances, you are requested to not make any changes in it at the airport as it is a group PNR & any changes may create problem(s) for the entire group!

TOUR PRICE DISCOUNTS

  • What does the World tour price include?

The World tour price generally is inclusive of your travel arrangements, accommodation, sight seeing, entrance charges, all meals, transfers as applicable, sightseeing, visas, airport taxes, Tour Leader services, etc. For more information on inclusion of tour price kindly refer tour inclusion section on the respective tour itinerary page on our website

  • What does the Indian tour price include?

The Indian tour price generally is inclusive of your accommodation, all meals, sightseeing, entrance charges, Tour Leader services,etc but does not include your to and fro journey tickets. However we do have Airport to Airport tours which is all inclusive tours by Air. For more information on inclusion of tour price kindly refer tour inclusion section on the respective tour itinerary page on our website.

  • What benefits can Repeat Travelers and Senior Citizens expect ?

Vandana Travels does have repeat guest and senior citizen discounts and it varies as per the tour. The travel consultant will provide the details when you book the tour.

  • What are the benefits of group bookings?

Yes, you are eligible for group discount if you book for a group of more than 8 guests on the same day.

  • Is there any age criteria for discounts? Do children also get discount?

Discounts are applicable for all guests who are or above 2 years of age for both World tours & Indian tours.

  • What is the difference between Child and Infant?

Infant is any guest who is below 2 years of age whereas child is guest who is or above 2 years of age and below 12 years of age.

  • Is there any specific reason, why there is a remarkable difference in the price for an Infant & a Child for the World tours?

Airlines have different airfares for both infant and child as per their defined age category. For infant, airfare is 10% of the adult airfare whereas for child, it is 75% of adult fare or at times child fare may be the same as adult fare. For child above 2 years we also provide separate coach seats for the entire tour.

  • Why is the World tour price quoted in Indian Rupees as well as in Foreign currency?

This is because we incur expenses of the tour in two currencies. Your air tickets, visas, documentation, some part of land arrangements and miscellaneous expenses are done in Indian currency whereas your land arrangements like hotel booking, meals, coach, sightseeing, entrance tickets etc. are done in foreign currency.

ON TOUR

  • What are the modes of travel on tour?

The modes of travel depend upon the tour which you book. Generally, we travel by Flight, Coach, Train, Cruise, Speed boat, Jet Foil, Cable Car, etc as mentioned in the itinerary. For more information refer respective tour itinerary page on.

  • Are there any night journeys on tour?

For flights we may have night journeys, but we normally avoid night journeys on tour as far as possible.

  • How hectic is the pace of the tours?

We have a wide range of products which are designed as leisurely paced to medium paced to fast. Most of the tours are medium to fast pace as we cover maximum must see sight-seeing, we do not have optional sight-seeing.

  • Do we have to walk a lot on tours?

Generally, we have to walk at sightseeing places, amusement parks and at the airports sometimes for a long distance, however the same will be timely instructed by the Tour Leader.

  • Do we have to wake up early on tours?

Unless otherwise specified by the Tour Leader for world tour, we normally follow 6-7-8 schedule i.e wake up at 6 am, breakfast at 7 am and departure at 8 am and for Indian tour its 7-8-9 schedule i.e. wake up at 7 am, breakfast at 8 am and departure at 9 am. However, the schedule may change as per the situation.

  • What if I reach late and miss a part of the tour ?

Punctuality is absolutely essential when travelling in group. We do not want you to miss any part of the tour so please be on time and always follow the Tour Leader’s instructions. In case, you miss any part of the tour, we are not responsible/ liable and no refund shall be given to you in this regard.

  • What assistance is provided to a disabled person or a senior citizen, who needs special assistance on tour?

A qualified companion must accompany the guest who needs such special assistance as individual assistance cannot be given to such guest by the Tour Leader considering he has to manage the entire group.

  • Can I take a wheelchair on tour? Will it be difficult while visiting places?

Yes, you can bring your own wheel chair and move at most of the sightseeing places but a qualified companion must accompany guest who are travelling on wheelchair.

  • Will I get drinking water during sight-seeing?

In most of the countries tap water is considered very safe and widely available. In-case, it is not so and wherever Vandana Travels provides the same is mentioned in the respective tour itinerary page on the website.

  • Will I get some time for my-self on the tour?

Group Tour Itineraries are designed and planned in such a way that you should get to see maximum places, so you will get time only when you are back at the hotel. However, if you wish to skip any sightseeing, then you have to inform the Tour Leader accordingly, but you shall not get any refund for such services which you have not availed at your own discretion.

  • At a particular destination, can my relative join me on the tour?

Yes, your relative is always welcome. S/he can join us on tour subject to your intimation to us at the time of your booking and payment of prescribed charges to make she/he eligible to join our tour and avail our services on tour.

  • Will Vandana Travels recommend me where to shop on a tour ?

Our Tour Leader will provide information about the shopping areas on tour, however s/he will not suggest/recommend / promote any particular shop, area etc. to you.

  • Can I use my credit card for shopping / personal expense while on an International tour ?

Yes, you can use internationally accepted Credit cards for shopping and personal expenses but kindly cross check with your Bank before effecting any transaction. We are not responsible /liable for any loss, fraud, damage, cheating etc., if any, occurs in such cases.

  • How can I stay in touch with my family and friends on a World tour ?

While on tour, you can be in touch with your family and friends through a local calling card or local sim card as you may deem fit and desirable. You have to carry your mobile handset. We are not responsible for any charges levied by the international local authorities neither shall be responsible for loss of your mobile handset.

  • What assistance is provided, if I dis-continue the scheduled tour, on account of illness?

If you fall sick on tour, kindly inform the Tour Leader immediately. The Tour Leader will assist you in making all arrangements for the medical aid, doctor on call etc. However, the expenses will have to be borne by you. Here, Insurance plays a major role hence we highly recommend that you should get yourself and your family insured adequately before travel.

  • Can I get medicine on a World tour?

We highly recommend you to carry sufficient medicines along with you on tour. While packing, distribute them evenly in different bags to ensure that you have some medicine with you in case there is any delay in getting baggage or loss. However you do get medicines on tour but your doctors prescription for the same is a must.

TRAVEL ARRANGEMENTS

  • Can I upgrade my class of travel or airline?

Yes, you can upgrade your class of travel or airline as per the availability and on an additional cost. Please inform the same at the time of booking.

  • Can I request for a window seat or seat with more leg space?

Yes, you can request for a window seat or seat with more leg space or an aisle seat at the airport check in counter. It will be provided by airline as per the availability.

  • Would the airline have provision for a wheelchair?

Yes, airlines have provision but it is limited hence you need to inform us at the time of booking. Few airlines also have certain charges for wheel chair. Wheelchair is subject to availability and at the discretion of the airline.

  • How much baggage is allowed per ticket?

At present for most of the destinations, it is 20 to 25 kg for cargo and 6 to 7 kg for handbag per ticket but it does vary with the airline. For guest travelling to US at present baggage is controlled by Piece Concept. Under the Piece Concept, passengers are permitted per ticket to check two bags with a per-bag weight of up to 23 kg for Economy Class.

  • Can I do a telephonic or an internet check-in on the day of departure?

Most of the airlines in case of groups prefer check-in at the airport check in counter only

INDIAN TOURS

  • Does Vandana Travels book our journey tickets for Indian tours?

Indian tour price does not include air or railway tickets. In-case, you wish to travel by rail the tickets have to be booked by yourself. We book for your air travel only. However, we also have Air to Air tours where the tour price is inclusive of to and fro air ticket cost.

  • If I book my own railway /air tickets, do I have to submit a Vandana Travels?

If you book your own railway / air tickets then the ticket details must be shared with the travel Consultant.

  • Will Vandana Travels assist for one way journey tickets?

Vandana Travels will assist you with one way tickets for regular tours but for Air to Air packages guest has to take to and fro ticket. They cannot opt for only one way ticket as the to & fro ticket fare is included in the tour price.

  • How much baggage is allowed per ticket?

At present, depending upon the airline, most of the airlines are allowing 15 Kgs of Cargo bags per ticket and 05 Kgs of Handbag per ticket. In addition to hand baggage, one personal item like Laptop or ladies purse is allowed. However, due to security reasons for Jammu and Srinagar flights the hand baggage also goes along with the check in baggage and only laptop or digital camera is permitted inside the aircraft

  • Do I need to carry any ID proof while travelling?

Yes, all tourists travelling by air / rail for Indian tours have to carry photo identification proof in the form of driving license, election ID card, PAN card, passport and for students their school / college ID card. Also, at certain sightseeing places in India any Identity proof (except PAN card) is a must which is mentioned on the respective tour itinerary page on our website.

COACH

  • How many hours approximately is the road journey everyday? Do we have frequent stops en route?

The road journey is completely dependent on the tour itinerary and number of places covered. The driving distance varies for each tour. You get sufficient halts during the journey.

MEALS & BEVERAGES

  • What type of meals are included on tour?

As per the tour itinerary requirement, there is a preset menu. We serve vegetarian food along with 1 non vegetarian dish. Breakfast is continental and meals are Indian with an occasional addition of Fast/Local food.

  • Can I request for a special meal?

Yes, special meal like Jain meal (No onion garlic).

  • Do you have a cook or caravan facility on world tours?

For World tours, we generally have meals at Indian restaurants as it gives you an opportunity to enjoy a different ambiance and is comfortable.

  • I am an avid tea consumer, do you have provision for the same ?

You can have tea /coffee at the time of breakfast. Vandana Travels recommend you carry extra sachets of tea/coffee as per your taste and consumption.

DOCUMENTATION

  • Do I need a passport to travel ?

Yes, Passport is mandatory for any international travel.

  • If I do not have a passport, will Vandana Travels assist for the same ?

Yes, we will help you obtain a passport at Vandana Travels.

  • With my maiden name reflecting on the passport, can I book the tour with my married name?

It is important that the tour booking should be done as per your name on the passport as all further travel arrangements are booked accordingly and passport is the only valid document abroad for verification.

  • What is Visa and how should I obtain the Visa?

VISA is the short form for Visitors Intending to Stay Abroad. It is a permission granted by the high commission or consulate of the country you wish to visit. For certain countries, you have to go for personal interview too. Vandana Travels will assist you in filing the visa application. The visa facilitation fees are included in the tour price.

  • What is the possibility of getting a VISA?

Granting or Non-Granting of a Visa solely depends on the respective Consulate/ Embassy. We just assist you in filing the application for the Visa. We neither assure nor guarantee the Visa to anyone since the same is beyond our control.

  • If due to Visa rejection I need to cancel my travel plan then do I get a refund?

Yes, you can get a refund after deducting the Visa application fees and cancellation charges, if any.

  • Do I need Overseas Travel insurance?

It is advisable to acquire adequate Overseas Travel Insurance cover for protection from any possible risks such as damage, loss, accident or injury to life etc on tour. For Europe and Dubai tours, the insurance is included in the tour price for those aged up to 59 years for the duration of the tour. Guest above 59 years of age will have to pay the difference on the insurance premium as applicable.

  • If I extend my holiday after or before the scheduled tour then how about my Visas/Insurance?

The Visa or Insurance included in the tour price is only for the tour duration. For your extended holiday we will process your visa or insurance accordingly, you just need to pay the difference.

TOUR LEADER

  • Does the Tour Leader assist us on the entire tour?

Yes, the tour leader will assist you throughout the tour and this is one of the USP of Vandana Travels. However, they are not responsible for baggage or any kind of personal belongings.

  • In which language/s will the Tour Leader communicate with us?

The Tour Leader will preferably communicate or give instructions on tour in Hindi and English.

  • Generally how many Tour Leaders are allotted to a group tour?

For World tours, we have 1 Tour Leader for the entire group where as for Indian Tours, 1 Tour Leader with 1 or 2 Tour Assistant depending upon group size.

BOOKING PAYMENT

  • How many days prior to the tour should I do the booking?

We recommend you to book your tour at least 9 months prior to the scheduled departure date as most of our tours fill up 6 months in advance. For Indian tours, railway booking opens 120 days prior to the departure date. However, if you book early you can avail of the advance booking discounts, priority in the coach etc.

  • How can I book a tour?

You can book your tour at Vandana Travels offices. If guests are residing out of India, they can book their tour online.

  • What are the documents required to book a tour?

To book a world tour, you need passport with 6 months validity subsequent to the scheduled departure date of the tour and with sufficient number of blank pages for visa purposes. You also need to pay a registration amount depending on the tour price. Where as for Indian Tours identification proof and registration amount is required for detailed information on the booking procedure .

  • If I am an NRI, can I book your regular Indian tour?

Yes NRIs can book any of Vandana Travels Indian Tours.

  • Can my son/daughter residing abroad sponsor my tour by paying in their currency? If yes, then how?

Yes, they can pay the same by Telegraphic Wire transfer but only in USD, Euro and AUD currency. Any transaction charges levied by the bank will be borne by you / your son / daughter. For detailed information on making a payment from overseas

POST BOOKING

  • Prior to tour departure is there any information provided?

We do give pre-departure information sheet once you book a tour which consists information about the destination, things to carry, weather, shopping etc. It is also available on the website under post booking information.

  • Do we get any confirmation call of our scheduled departure?

Yes, 2 to 3 days prior to your scheduled departure we give a call to inform the reporting time and place.

FOREIGN EXCHANGE

  • Do I need to carry multiple currencies as per different countries visited on the tour?

USD / EURO are universally accepted currencies and easily exchangeable in any part of the world. No need to carry multiple currencies. You can carry the local currency of the visiting country worth $50 for miscellaneous expenses and if in emergency

  • How much foreign exchange can I carry on tour?

As per RBI circular, the Basic Travel Quota per financial year is US $10000 per person for private visit and US $25000 for business visit.

  • Is it advisable to carry foreign exchange in Cash on tour?

You can carry cash but we advise you to carry American Express Travellers Cheques as it is accepted around the world. It is safer than cash and if lost or stolen can be replaced worldwide, usually within 24 hours. Travellers Cheques also enable you to budget, track and control your travel expenses easily.

REFUND

  • After paying once, will I get refund of the tour cost?

In case of cancellation of your tour by the Company, you will get the refund of actual amount paid by you. But if you cancel the tour, the cancellation charges will be applicable as per the below mentioned cancellation policy:-

World Tours Indian Tours
Number of days prior to
departure written
cancellation application
is recieved by the company
Amount you must pay Cancellation charges %
on total tour price
Number of days prior to
the Departure we receive
your written application
Amount you must pay
Cancellation charges %
on Total tour price
More than 60 days Registration amount More than 60 days 5% or 1000 whichever is higher
60-46 days 15.00% 60-46 days 15.00%
45-31 days 25.00% 45-31 days 25.00%
30-15 days 50.00% 30-15 days 40.00%
14-04 days 60.00% 14-04 days 60.00%
03-01 days 80.00% 03-01 days 80.00%
On the day of departure 100.00% On the day of departure 100.00%
On Tour 100.00% On Tour 100.00%
Above cancellation charges will apply on the
Tour Price (INR + Forex) excluding the discount
Above cancellation charges will apply on the total
Tour price excluding the discount, rail and air fare.
  • Is the Registration amount refundable?

The Registration amount paid at the time of booking, is non refundable & interest free. However, to ensure your booking at given price & allowed discount, you need to pay the entire amount of initial deposit amount in stipulated time line.

  • Can I transfer my Refund amount to any other tour or to my friend’s or relative’s tour?

Yes, your refund amount is transferable to your other tour. In case, if you want your refund amount to be transferred to that your friend’s or relative’s tour, we’ll need a duly signed Authority Letter from you.

  • Is my refund amount adjustable against any part – cancellation?

No, the refund amount is not adjustable against part cancellation.

  • How much time does it usually take to process a refund?

Ideally, it takes 8 – 10 working days to process refunds, once the guest agrees on refund amount. However, to derive the best amount of refund, it takes additional operational time to deal with airlines, hoteliers etc.

  • What is the mode of payment in case of refund?

Ideally, the refund amount is credited using the same mode of payment that you had used to book the tour, the only exception in this case is if you had used Cash/Demand Draft in which case, the mode of payment for refund will be ‘Account Payee’ cheque only. In case of Credit Card, the transaction would be reversed accordingly, considering the bank charges/Service charges on Credit Card payments which is non-refundable.

  • Are online refunds possible, if yes, what’s the process and who will bear the transaction cost?

Yes, online refunds are possible, if the the booking was done online. If Vandana Travels cancels the tour for whatsoever reason,then the entire tour cost will be refunded.